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| Commerce Payment Systems fucked me over twice by Commander Tansin A. Darcos 04/23/2014, 6:48pm PDT | ||||
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| So, anyway, Commerce Payment Systems decided they can't handle my account, and apparently their technical support department can reverse the transactions.
Except for one thing. American Express does its own processing. Since the reason for reversing the transactions was because as acquirer, Commerce Payment Systems still had my money, which it needed to refund to the customers that used Visa or Mastercard. American Express took a charge for $210.00, charged me roughly $6 plus 8c, and send me an electronic payment for $203 and change. So then Commerce Payment Systems also reverses the charges to American Express, despite the fact there is absolutely no reason to do so. Which means my account gets charged $210 since the merchant pays the transaction fee for a refund request. The only reason to reverse ANY of the charges is because either they're not going to release the funds to me and need to give them back to the customers. Which, since American Express DID release funds to me, there was no reason for Commerce Payment Systems to reverse charges on any American Express card since I did get my money. So now, I'm out the $6 for the Amex charge. I mean, I can't blame American Express for this; all they know is that they got a refund request, and charged me for the transaction fee, which is standard practice. Plus I can bet that despite claims that they give a refund for fees if you cancel your account during the first 30 days - and they should be refunding my fees as a matter of course because they cancelled the account, not me - that I'm probably going to have to demand my money back or probably tell Wells Fargo to reverse their charges to my corporate checking account. Getting fucked in the ass by Commerce Payment Systems wouldn't be so bad, if it wasn't for the fact they're expecting me to supply the "fiscal lube" (see TD Bank's latest commercial.) |
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Stay Away from Commerce Payment Systems for merchant services by 04/10/2014, 11:59am PDT  Re: Stay Away from Commerce Payment Systems for merchant services by 04/10/2014, 11:10pm PDT Re: Stay Away from Commerce Payment Systems for merchant services by 04/10/2014, 11:21pm PDT Yes, but he meant it figuratively. NT by 04/11/2014, 2:45pm PDT So did I. Who sez I don't understand analogy? I'm not literally 'eating' money! NT by 04/12/2014, 10:32am PDT Commerce Payment Systems fucked me over twice by 04/23/2014, 6:48pm PDT |
