Caltrops - Star Citizen - This is a cult

Forum Overview :: Star Citizen

by skip 06/08/2016, 9:22am PDT

Everyone with a foot in reality never backed, left, or realizes their money is gone and the game isn't making the progress it should.

Ice Cream Jonsey wrote:

This is so good, I'm worried it's a hoax. The fucking contempt is DRIPPING off these guys. $40,000 invested in this slop and they labelled him "high maintenance."

Not only is it real, CIG took down a forum thread started on their site about it and the CS site. And of course Derek Smart made a post about it. The reddit thread is here.

I don't have any tags, but I have made 9 CS requests. How many CS requests have you submitted? How many are not "Solved" and how many are you "not satisfied" with?

40k guy wrote:

59 since Feb 2013. Most are denied requests. Some are suggestions. A couple are for refunds. 1 is a complaint. If CIG marks something as "solved" it doesn't necessarily mean it is solved. They have duplicated some of my requests by closing one and reopening another. It fattens up their KPIs. EDIT: I remember in my early posts I marked the response to my complaint as "unsatisfactory" and was attacked by their head of Marketing for doing so.

That's a request every 4 weeks but also for every $700 spent.

Does putting in one ticket for a refund and not accepting their excuse that it's been 14 days count as High Maintenance? Because that is what I am labeled and I only have the one issue.

By the standards of anyone who runs a scam, it's unacceptable.

Yep, especially if you complained about it. Refund policy is very clear, and has been from the start. If you want to make a fuss because of your own lack of reading, then you're high maintenance.

Roberts doesn't need you to clean his asshole.

I don't have a problem with it. If you got labeled a special snowflake you deserved it. I don't have one, imagine that... Maybe it's because I don't troll.

He's got so many people doing it already.

Refund policy? I got a very large refund that didn't comply with their refund policy. Their refund policy must comply with the law in my country. See here for a legal precedent: https://www.accc.gov.au/media-release/federal-court-finds-valve-made-misleading-representations-about-consumer-guarantees

I hope more Aussies donate large sums and then demand a refund.

As unprofessional as it is, I can certainly see why labeling particularly difficult backers would be helpful.

This helps them make the game faster. So do custom-themed sliding doors.

Star Citizen customer service has special nicknames for the fans by skip 06/06/2016, 7:32pm PDT NEW

Holy fucking shit. by Ice Cream Jonsey 06/06/2016, 9:21pm PDT NEW

Guessing that dereksmart is for somebody who complained by or openly criticized this scheme 06/06/2016, 10:16pm PDT NEW

This is a cult by skip 06/08/2016, 9:22am PDT NEW

Some of these guys could have pooled together and by John Gulp 06/08/2016, 4:03pm PDT NEW

It's the Crytek Engine by Rey Mysterio Jr. 06/08/2016, 5:35pm PDT NEW