Forum Overview :: American McGee's Honda Civic :: Insane DVD burner

[quote name="Mischief Maker"]Perhaps this is a really basic thing, but I've been having a problem with my new laptop's DVD burner drive. When I put in an old CD, like Heroes of Might and Magic 3, the drive suddenly sounds as loud as a jet engine, the whole laptop shakes, and I hear occasional disturbing scraping noises. The discs could still be accessed, but I didn't want to leave them in for very long. Recent CDs spin quietly and cause no problem at all. When I asked Dell's award-winning customer service about this their response could best be summed up as "Durr... here's your case number." Anyone here have any idea what the hell's going on?[/quote]