Forum Overview
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Lively: Google Creates Something Terrible
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Re: If I don't sign into my account, it'll be flagged as inactive
[quote name="Ice Cream Jonsey"]My dad died in 2021. They made it just fucking awful to access the account. He was logged in when he died, so I was able to add one of my accounts as one to be notified on things but of course, Google got it in its head that the phone number needed to be involved. We didn't keep his phone number around forever. I haven't been into the account in a year. Google started sending messages about how he needs to login. They have no concept that people might die, even after all of this time, and of course trying to work with them on anything is a nightmare. It's not like there's actually anything in there that we need, but it's just so completely horribly designed. "What if someone dies?" is a question that nobody ever asked at that shithole of a company. [/quote]